Re-downloads are limited. Depending on the production period or the title, re-downloading may not be available.

Please make sure to back up your content in case of device failure, loss, or replacement.

You can easily back up your content using the SONOCA Player.

Backup:

Select [Settings]>[Contents Management]>[Backup to the cloud] from the application menu.

Restoration:

Select [Settings]>[Contents Management]>[Restore from the cloud] from the application menu.

If you select the content, you can back it up or restore it from the cloud.

*If Contents Management in the Settings menu is not displayed, select Settings>User Information in the application menu to login.

*If you receive a “Backup failed” message when backing up on your iPhone, please check here.