SONOCA FAQ
  • Can SONOCA be used in iPhone(iOS) and Android?

    Yes, it can be used in both devices. Please use the SONOCA dedicated application (iOS7.0 or later, Android 4.0 or later)

  • How do I download it?

    Please see below for how to download

  • Could I download it by my PC?

    Yes. Please see below for how to download

  • Could the music downloaded by SONOCA be saved onto my PC?

    Yes. Please see below for how to save it onto PC

  • Can you download the tracks as many times as you want?

    As a rule, you can download only once for each SONOCA card. We recommend you to back up data in case of damage or changing smartphones. For the backup function in SONOCA application, please click *here*

  • Is there an expiration date for downloading tracks?

    There are SONOCA cards with expiration date for downloading tracks. Please see the back of SONOCA card for expiration date.

  • Unable to download tracks

    Please check the following:

    • The latest version of SONOCA application is installed
    • There is enough free disk space in the storage
    • There is no communication error
  • Unable to install SONOCA application

    If you cannot install the application, please check to see if there is enough free disk space in the device. If unable to install although there is enough free disk space, please contact the device manufacturer.

  • What is the listener registration?

    An account registration is required for downloading music by SONOCA. This account will be used in SONOCA Download site and in SONOCA Player.